How Your Contractor Account Works!
Friday, February 08, 2008
Our ConstructionDeal.com network of contractors frequently send us questions about our services so we wanted to give a quick rundown of how things work on our site. It's important to know how to use our system so that you can get the most out of what we offer.There are 4 major sections to your account: Leads, My Company, Preferences, and Membership. When you log into your account, you'll see these sections in the top left-hand corner of the page:
LEADS
Our leads section shows you any current leads, based on your chosen categories and radius. It also shows a 60 day history of past leads. This is effective to show contractors how much recent activity there has been in the area. Many ask about the RESPONSES section and the STATUS section in the Lead Summary Page.
- RESPONSES - shows you how many contractors have already looked at the contact information for the project owner. 6/10 means the project owner wanted calls from 10 contractors and only 6 have responded so far. 12/No Limit means the project owner wants an unlimited amount of contractors to call and 12 have already looked at the contact information.
- STATUS - shows you the current state of that posted project. New means it's still an active job. Closed means the project owner has gone to their account to close the job because they've already found someone. Expired means the job was open for a certain amount of time and that time has passed. It's not longer an active job. Locked means that the number of requested responses has been met - 5/5 or 10/10. Only jobs with "No Limit" cannot be locked.
Our My Company section is where you can edit your Company Name and Contact Information. Here, you can change phone numbers or the manager name, fix misspellings, add your website address, add a second phone number or fax line.
You can also update your business details. Your company is (or can be) listed in our Contractor Directory and whatever you put in the business details is what people are seeing. The more and better information you provide, the better the chance that Directory viewers will pick your business over the others.
You can input a short business description, a longer description, the number of years in business and the number of employees you have. Remember that proper capitalization and spelling are very important!
PREFERENCES
Our Preferences area, you can adjust all your job lead settings. Here, you can add or delete job categories. You can refine your category settings under the SERVICES section. For example, if you are signed up under the Landscaping category, you can click on Services and add or remove any specific services that your company does or doesn't do (such as Landscape Lighting, Sprinkler Installation, or Landscape Design.) It allows you to specialize and ONLY receive leads for jobs you do.
You can adjust your job radius - the distance you're willing to travel to perform a job. If you've selected to only work specific cities, we suggest at this time that you switch to radius only. We're still working out kinks in the system and you may not be seeing all the available jobs.
You can request to add or remove your company from our Contractor Directory here.
Finally, you can change your password here or ask to be removed from our email mailing list.
MEMBERSHIP
The Membership section is there to provide details on our various membership plans, to show you previous transactions with us, to update your credit card information, and to show your current account status (and to make changes to that status.)
If you have any questions about these sections in your account, please call our Customer Support staff at 866-663-4711 Mon-Fri 8am to 4pm PST. Or email us at support (at) ConstructionDeal.com
